Our return policy is 14 days, from the date you receive the merchandise, on regular price, in the original packaging and unworn products. If you decide you don’t like or want your order, please get it back to us at 5471 Mayfield Rd., Lyndhurst, OH 44124 within the return policy timeframe.

Click here to ready our full return policy.

We ship via USPS and UPS and we reserve the right to ship whichever method we see fit for said package.

Depending on when you placed your order and where you live, will determine how long it will take to receive your package. Most orders are processed within 24 hours from when they were placed and ship next day or 48 hours after. If you have questions regarding your order, please call us at 440-449-7463 during business hours, or email us anytime at info@marloushoes.com.

Please contact us at 440-449-7463 during business hours or email info@marloushoes.com 24/7 if you do not receive your order.

Please contact us at 440-449-7463 during business hours or email info@marloushoes.com 24/7. We will see what we can do to replace the item or issue you a refund.

Reach out to us at 440-449-7463 during business hours or email info@marloushoes.com 24/7 as soon as possible to make changes to your order. We can't guarantee the order will be fixed, but the sooner you reach out, the better the chances of fixing the order.

We are located at 5471 Mayfield Rd., Lyndhurst, OH 44124.

Check out the size guides on the collection pages, product pages or here for most sizing issues. If you still have questions call us at 440-449-7463 during business hours, or email us at info@marloushoes.com anytime.

Talk with us on our chat window, call us at 440-449-7463 during business hours, or email us at info@marloushoes.com anytime.