
October’s No-Hassle Return Policy
What are the top reasons shoppers return retail purchases they’ve made? According to a report on whowhatwear.com, sales associates from Bloomingdales, Shopbop and Topshop agree the main factors involved in customer returns are wrong size purchased and discomfort.
We all know it is a pain to be in a shoe that does not fit, but it can be an even bigger pain to return purchases. Unfortunately, returns are inevitable. Customers hate ’em and retailers hate ’em, but they are a part of the business. No one wants to keep an item they’re uncomfortable in, and why should they? Sometimes there are issues with fees or strings attached to a return policy that you weren’t made aware of. The return process can be incredibly frustrating.
What if I told you there was a way to eliminate the hassle associated with retail returns this October? Mar-Lou Shoes is participating in the Johnston & Murphy Walk-Test taking place for the entire month of October. What is a walk-test you ask? Pretty much exactly what it sounds like!
Here’s how the Johnston & Murphy Walk-Test works:
- Select a walk-test “tagged” shoe.
- Purchase shoe.
- Wear the shoe for 10 days (this is the test part)
- Decide you LOVE the shoe and keep your purchase!
OR
- Decide the shoe is not the one for you.
- Return shoe for FULL REFUND. No strings attached.
This easy, no hassle return policy is taking place the entire month of October. This is a wonderful opportunity to try a Johnston & Murphy shoe out for yourself. Any questions? Email allison@marloushoes.com or call the store at 440 449 7463.
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